Privacy policy

Retailo respects your privacy and handles personal information in line with the Australian Privacy Principles.

What we collect

Your name, email, phone, delivery and billing address, order history and messages you send us. Card payments are handled by Stripe; we never see or store your full card number.

How we use it

To process and deliver orders, provide customer service, prevent fraud and, if you opt in, send you offers. You can unsubscribe at any time.

Who we share it with

Delivery carriers, our payment provider (Stripe) and IT service providers, only as needed to run the store. Some providers may store data outside Australia.

Access and correction

Email sales@retailo.com.au to access or correct your information or make a privacy complaint.